CONTACT > Terms & Conditions
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Terms & Conditions
We trade in New Zealand Dollars only.
Booking of all chocolate days, courses and tours Full payment required upon booking Full refund (minus any transaction fees incurred) will be available up to 28 days prior to the event - please email oonagh@shechocolat.com Less than 28 days before the event no refund will be given but transfer to a subsequent available course date may be made by phoning 329 9825 Delivery One delivery address per order thanks. REFUND POLICY: At She Chocolat we produce only the freshest and finest of chocolates. We are unable to provide a refund if you have changed your mind about a particular purchase but we are confident that you will enjoy any of our selections! If under a rare circumstance your purchase is faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy. If your chocolate delivery has been damaged in transit or our product is faulty please contact us immediately by emailing enquiries@shechocolat.com or phoning (03) 3299 222 so we can provide the appropriate remedy. Please note that She Chocolat is not responsible if the incorrect delivery address was provided and an order is delayed, returned or damaged as a result. Should a refund be provided it will be actioned within 7 days and include the courier fee. |
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